Gobierno de TI – Estado del arte
DOI:
https://doi.org/10.18046/syt.v9i17.1052Palavras-chave:
Gobierno corporativo, COSO, Cobit, ISO/IEC 38500, Calder-Moir, ISO 27002, ITIL, ISO/IEC 20000, gobierno de TI.Resumo
El artículo hace un balance del estado del arte sobre los conceptos que relacionan el gobierno corporativo y el gobierno de TI. Hace una revisión histórica de la evolución de los marcos de referencia y las normas asociadas hasta llegar a la actualidad. Ayuda al lector a tener un entendimiento general del tema del Gobierno de Tecnologías de Información y le permite elaborar un concepto propio del mismo, para de esta forma, utilizar los marcos de control, los estándares y las regulaciones, como apoyo para una debida implementación de estos en su organización. Esto le permitirá alinear las TI con los objetivos del gobierno corporativo
Referências
Aldama y Miñon, E. (2003). Informe de la Comisión Especial para el fomento de la transparencia y seguridad en los mercados y en las sociedades cotizadas. Obtenido de CNMV: http://www.cnmv.es/Portal_Documentos/Publicaciones/CodigoGov/Informefinal.PDF
Arveson, P. (1998). The Deming Cycle. Obtenido de Balanced Scorecard Institute: http://www.balancedscorecard.org/thedemingcycle/tabid/112/default.aspx
Basel Commitee on banking supervision. (2005). Basel II: International Convergence of Capital Measurement and Capital Standards: A Revised Framework. Basilea: Bank for International Settlements.
Basel Committee on banking supervision. (2006). Enhancing Corporate Governance in Banking Organizations. Basilea: Bank for International Settlements.
Bosch, A. (2008). Conferencia Curso de verano Gobierno de TI: ItSMF- COSO- ISO 38500 y Gobienro de TI. Universidad Politécnica de Madrid. Obtenido de You tube: http://www.youtube.com/watch?v=37zvCvb31cw&feature=relmfu
Bryce, R. (2002). Pipe Dreams: Greed, Ego, and the Death of Enro. New York: PublicAffairs.
BS15000 Associates Group. (n.d). The ISO 20000 ( BS15000 / BS 15000 ) ITSM Standard. Obtenido de BS15000 Associates Group: http://www.bs15000.org.uk/
Cadbury, A. (1992). Report of the Committee on the Financial Aspects of Corporate Governance. Londres: Gee (Professional Publishing Ltd.).
CAF / IAAG. (Abril de 2005). Lineamientos para un Código Andino de Gobierno Corporativo (versión revisada). Obtenido de CAF: http://gc.caf.com/upload/pubs/Lineamientos%20para%20un%20Codigo%20Andino%20de%20GC.pdf
Calder, A. (2006). Nueve claves para el éxito. Una visión general de la implementación de la norma NTC-ISO/IEC 27002. Bogotá: Instituto Colombiano de Normas Técnicas y Certificación, ICONTEC.
Calder, A. (2008). The Calder-Moir IT Governance Framework. Obtenido de IT Governance: http://www.itgovernance.co.uk/calder_moir.aspx
Carrillo, J. (2009). Conferencia en III Curso de verano: Gobierno de TI- ITSMF - Universidad . Obtenido de You Tube: http://www.youtube.com/watch?v=xUL8IBalh9I&feature=relmfu
Chrissis, M. B., Konrad, M., & Shrum, S. (2011). CMMI for Development®: Guidelines for Process Integration and Product Improvement (3a ed.). Upper Saddle River, NJ: Addison-Wesley Professional.
Committee on Sponsoring Organizations of the Treadway Commission [COSO]. (1992). Internal Control - Integrated Framework. Durham, North Carolina: American Institute of CPAs.
Cram, A. (2007). The IT Balanced Scorecard Revisited. Information system Control Journal , 5, 1-5.
Financial Reporting Council. (2005). Internal Control: Revised Guidance for Directors on the Combined Code. London: Financial Reporting Council.
Forrester, E., Buteau, B., & Shrum, S. (2011). CMMI for Services: Guidelines for Superior Service (2a ed.). Upper Saddle River, NJ: Addison-Wesley Professional.
Garbarino, H. (2010). Gobierno de TI. Organización, Administración y Control de las TI. Un encuadre en Pymes. Obtenido de http://www.ort.edu.uy/: http://www.ort.edu.uy/fi/pdf/investigaciontuteladagarbarinoort.pdf
Hofmann, H. F., Yedlin, D. K., Mishler, J. W., & Kushner, S. (2011). CMMI(R) for Outsourcing: Guidelines for Software, Systems, and IT Acquisition. Addison-Wesley Professional.
Iqbal, M., & Nieves, M. (2007). ITIL V3 Service Strategy Book. Office of Government Commerce/The Stationery Office.
ISO/IEC. (2005a). ISO/IEC 20000-1:2005 Information technology -- Service management -- Part 1: Specification. ISO.
ISO/IEC. (2005b). ISO/IEC 20000-2:2005 Information technology -- Service management -- Part 2: Code of practice. ISO.
ISO/IEC. (2005c). ISO/IEC 27001:2005 Information technology -- Security techniques -- Information security management systems -- Requirements. ISO.
ISO/IEC. (2005d). ISO/IEC 27002:2005 Information technology -- Security techniques -- Code of practice for information security management. ISO.
ISO/IEC. (2008). ISO/IEC 38500 Corporate governance of information technology. ISO.
IT Governance Network. (Agosto de 2008). Implementing ISO 38500. Obtenido de IT Governance Network: http://itgovernance.com/web/content/view/40/2/
ITGI. (2003). Board Briefing on IT Governance, Second Edition. Rolling Meadows, IL: IT Governance Institute.
ITGI. (2006). IT Control Objectives for Sarbanex-Oxley: The role of IT in the Design and Implementation of the Internal Control Over Financial Reporting (2 ed.). Rolling Meadows, IL: IT Governance Institute.
ITGI. (2007). Cobit 4.1. Rolling Meadows, IL: ITGI.
ITGI. (2008a). IT Governance Global Status Report 2008. Rolling Meadows, IL: IT Governance Institute.
ITGI. (2008b). Alineando COBIT® 4.1, ITIL® V3 e ISO/IEC 27002 en beneficio de la empresa. Rolling Meadows: ITGI.
Izquierdo, F. (2009). Frameworks de IT- Governance – Estado del arte. GRC Symposium. Bogotá: ISACA - Colombian Chapter.
Jeter, L. (2003). Disconnected: Deceit and Betrayal at WorldCom. Hoboken, NJ: John Wiley & Sons.
Kaplan, R., & Norton, D. (1996). The Balanced Scorecard. Boston, MA : Harvard Business School Press.
Lacy, S., & Macfarlane, I. (2007). ITIL V3 Service Transition Book. Office of Government Commerce/The Stationery Office.
McLean, B., Elkind, P. (Escritores), & Gibney, A. (Dirección). (2005). Enron: The Smartest Guys in the Room [Película].
Microsoft. (Julio de 2010). Microsoft Operations Framework. MOF Extended Guidance. Obtenido de Microsoft Corporation: www.microsoft.com/mof
Office of Government Commerce . (2007). ITIL V3 Service Operation Book. Office of Government Commerce/The Stationery Office.
Olivencia, M. (1998). El Gobierno de las Sociedades Cotizadas. Madrid: Comisión Especial para el estudio de un código ético de los consejos de administración de las sociedades.
Organización para la Cooperación y el Desarrollo Económico [OCDE]. (1999). Principios de la OCDE para el gobierno de las sociedadesISBN 13 – 9789264471269 . OECD Publishing.
OCDE. (2004). OCDE Principios de Gobierno Corporativo. Madrid: Ministerio de Economía y Hacienda de España.
Palao, M. (2010). Reflexión sobre el Estado del Arte del Buen Gobierno TIC. Bogotá: ISACA.
Phillips, M., Gallagher, B. P., Richter, K. J., & Shrum, S. (2011). CMMI® for Acquisition: Guidelines for Improving the Acquisition of Products and Services (2a ed.). Addison-Wesley Professional.
PriceWaterhouseCoopers. (Agosto de 2009). Coso Report. Control Interno . Obtenido de Camara de Comercio de Bogotá: http://camara.ccb.org.co/documentos/4663_pwc___ccb___coso_report.pdf
Project Management Institute. (2010). A Guide to the Project Management Body of Knowledge. Pmbok Guide (4a ed.). Newton Square: Project Management Institute.
Real Academia Española. (2005). Diccionario de la lengua española (22 ed.). Madrid: Espasa Calpe.
RiskIT. (2009). Enterprise Risk: Identify, Govern and Manage IT Risk, in Risk IT. Rolling Meadows, IL: ITGI.
Ross, J., & Weil, P. (November de 2002). Six IT Decision Your IT People Shouldn't Make. Harvard Business Review , 85-94.
Rudd, C., & Lloyd, V. (2007). ITIL V3 Service Design Book Publisher. Office of Government Commerce/The Stationery Office.
Sarbanes-Oxley. (Julio de 2002). Sarbanes-Oxley Act of 2002 Pub. L. No. 107-204, 116 Stat. 745. Wahington: The U.S Government Printing Office (GPO).
Spalding, G. (2007). OGC, Office of Government Commerce, ITIL V3 Continual Service Improvement Book. 2th Print, 2007 Publisher: TSO – The Stationery Office. ISBN 9780113310494 by George Spalding . Office of Government Commerce/The Stationery Office.
Toomey, M. (Mayo de 2009). A Framework for Governance and Management of IT. Obtenido de The Infonomics Letter: http://www.infonomics.com.au/Web%20Content/Documents/The_Infonomics_Letter_May_2009.pdf
Val IT. (2008). Enterprise Value: Governance of IT Investments. The Val IT Framework 2.0. Rolling Meadows, IL: ITGI.
Weill, P., & Ross, J. (2004). IT Governance. How top performers manage IT decision rights for superior results. Boston, MA.: Harvard Business School Press.
Weill, P., Subramani, M., & Broadbent, M. (2002). Building IT Infrastructure for Startegic Agility. MIT SLOAN Management Review , Fall, 10.
Winter, J. (2002). Report of the High Level Group of Company Law Experts of Modern Regulatory Framework for Company Law in Europe. Obtenido de European Commission: http://ec.europa.eu/internal_market/company/docs/modern/report_en.pdf
Arveson, P. (1998). The Deming Cycle. Obtenido de Balanced Scorecard Institute: http://www.balancedscorecard.org/thedemingcycle/tabid/112/default.aspx
Basel Commitee on banking supervision. (2005). Basel II: International Convergence of Capital Measurement and Capital Standards: A Revised Framework. Basilea: Bank for International Settlements.
Basel Committee on banking supervision. (2006). Enhancing Corporate Governance in Banking Organizations. Basilea: Bank for International Settlements.
Bosch, A. (2008). Conferencia Curso de verano Gobierno de TI: ItSMF- COSO- ISO 38500 y Gobienro de TI. Universidad Politécnica de Madrid. Obtenido de You tube: http://www.youtube.com/watch?v=37zvCvb31cw&feature=relmfu
Bryce, R. (2002). Pipe Dreams: Greed, Ego, and the Death of Enro. New York: PublicAffairs.
BS15000 Associates Group. (n.d). The ISO 20000 ( BS15000 / BS 15000 ) ITSM Standard. Obtenido de BS15000 Associates Group: http://www.bs15000.org.uk/
Cadbury, A. (1992). Report of the Committee on the Financial Aspects of Corporate Governance. Londres: Gee (Professional Publishing Ltd.).
CAF / IAAG. (Abril de 2005). Lineamientos para un Código Andino de Gobierno Corporativo (versión revisada). Obtenido de CAF: http://gc.caf.com/upload/pubs/Lineamientos%20para%20un%20Codigo%20Andino%20de%20GC.pdf
Calder, A. (2006). Nueve claves para el éxito. Una visión general de la implementación de la norma NTC-ISO/IEC 27002. Bogotá: Instituto Colombiano de Normas Técnicas y Certificación, ICONTEC.
Calder, A. (2008). The Calder-Moir IT Governance Framework. Obtenido de IT Governance: http://www.itgovernance.co.uk/calder_moir.aspx
Carrillo, J. (2009). Conferencia en III Curso de verano: Gobierno de TI- ITSMF - Universidad . Obtenido de You Tube: http://www.youtube.com/watch?v=xUL8IBalh9I&feature=relmfu
Chrissis, M. B., Konrad, M., & Shrum, S. (2011). CMMI for Development®: Guidelines for Process Integration and Product Improvement (3a ed.). Upper Saddle River, NJ: Addison-Wesley Professional.
Committee on Sponsoring Organizations of the Treadway Commission [COSO]. (1992). Internal Control - Integrated Framework. Durham, North Carolina: American Institute of CPAs.
Cram, A. (2007). The IT Balanced Scorecard Revisited. Information system Control Journal , 5, 1-5.
Financial Reporting Council. (2005). Internal Control: Revised Guidance for Directors on the Combined Code. London: Financial Reporting Council.
Forrester, E., Buteau, B., & Shrum, S. (2011). CMMI for Services: Guidelines for Superior Service (2a ed.). Upper Saddle River, NJ: Addison-Wesley Professional.
Garbarino, H. (2010). Gobierno de TI. Organización, Administración y Control de las TI. Un encuadre en Pymes. Obtenido de http://www.ort.edu.uy/: http://www.ort.edu.uy/fi/pdf/investigaciontuteladagarbarinoort.pdf
Hofmann, H. F., Yedlin, D. K., Mishler, J. W., & Kushner, S. (2011). CMMI(R) for Outsourcing: Guidelines for Software, Systems, and IT Acquisition. Addison-Wesley Professional.
Iqbal, M., & Nieves, M. (2007). ITIL V3 Service Strategy Book. Office of Government Commerce/The Stationery Office.
ISO/IEC. (2005a). ISO/IEC 20000-1:2005 Information technology -- Service management -- Part 1: Specification. ISO.
ISO/IEC. (2005b). ISO/IEC 20000-2:2005 Information technology -- Service management -- Part 2: Code of practice. ISO.
ISO/IEC. (2005c). ISO/IEC 27001:2005 Information technology -- Security techniques -- Information security management systems -- Requirements. ISO.
ISO/IEC. (2005d). ISO/IEC 27002:2005 Information technology -- Security techniques -- Code of practice for information security management. ISO.
ISO/IEC. (2008). ISO/IEC 38500 Corporate governance of information technology. ISO.
IT Governance Network. (Agosto de 2008). Implementing ISO 38500. Obtenido de IT Governance Network: http://itgovernance.com/web/content/view/40/2/
ITGI. (2003). Board Briefing on IT Governance, Second Edition. Rolling Meadows, IL: IT Governance Institute.
ITGI. (2006). IT Control Objectives for Sarbanex-Oxley: The role of IT in the Design and Implementation of the Internal Control Over Financial Reporting (2 ed.). Rolling Meadows, IL: IT Governance Institute.
ITGI. (2007). Cobit 4.1. Rolling Meadows, IL: ITGI.
ITGI. (2008a). IT Governance Global Status Report 2008. Rolling Meadows, IL: IT Governance Institute.
ITGI. (2008b). Alineando COBIT® 4.1, ITIL® V3 e ISO/IEC 27002 en beneficio de la empresa. Rolling Meadows: ITGI.
Izquierdo, F. (2009). Frameworks de IT- Governance – Estado del arte. GRC Symposium. Bogotá: ISACA - Colombian Chapter.
Jeter, L. (2003). Disconnected: Deceit and Betrayal at WorldCom. Hoboken, NJ: John Wiley & Sons.
Kaplan, R., & Norton, D. (1996). The Balanced Scorecard. Boston, MA : Harvard Business School Press.
Lacy, S., & Macfarlane, I. (2007). ITIL V3 Service Transition Book. Office of Government Commerce/The Stationery Office.
McLean, B., Elkind, P. (Escritores), & Gibney, A. (Dirección). (2005). Enron: The Smartest Guys in the Room [Película].
Microsoft. (Julio de 2010). Microsoft Operations Framework. MOF Extended Guidance. Obtenido de Microsoft Corporation: www.microsoft.com/mof
Office of Government Commerce . (2007). ITIL V3 Service Operation Book. Office of Government Commerce/The Stationery Office.
Olivencia, M. (1998). El Gobierno de las Sociedades Cotizadas. Madrid: Comisión Especial para el estudio de un código ético de los consejos de administración de las sociedades.
Organización para la Cooperación y el Desarrollo Económico [OCDE]. (1999). Principios de la OCDE para el gobierno de las sociedadesISBN 13 – 9789264471269 . OECD Publishing.
OCDE. (2004). OCDE Principios de Gobierno Corporativo. Madrid: Ministerio de Economía y Hacienda de España.
Palao, M. (2010). Reflexión sobre el Estado del Arte del Buen Gobierno TIC. Bogotá: ISACA.
Phillips, M., Gallagher, B. P., Richter, K. J., & Shrum, S. (2011). CMMI® for Acquisition: Guidelines for Improving the Acquisition of Products and Services (2a ed.). Addison-Wesley Professional.
PriceWaterhouseCoopers. (Agosto de 2009). Coso Report. Control Interno . Obtenido de Camara de Comercio de Bogotá: http://camara.ccb.org.co/documentos/4663_pwc___ccb___coso_report.pdf
Project Management Institute. (2010). A Guide to the Project Management Body of Knowledge. Pmbok Guide (4a ed.). Newton Square: Project Management Institute.
Real Academia Española. (2005). Diccionario de la lengua española (22 ed.). Madrid: Espasa Calpe.
RiskIT. (2009). Enterprise Risk: Identify, Govern and Manage IT Risk, in Risk IT. Rolling Meadows, IL: ITGI.
Ross, J., & Weil, P. (November de 2002). Six IT Decision Your IT People Shouldn't Make. Harvard Business Review , 85-94.
Rudd, C., & Lloyd, V. (2007). ITIL V3 Service Design Book Publisher. Office of Government Commerce/The Stationery Office.
Sarbanes-Oxley. (Julio de 2002). Sarbanes-Oxley Act of 2002 Pub. L. No. 107-204, 116 Stat. 745. Wahington: The U.S Government Printing Office (GPO).
Spalding, G. (2007). OGC, Office of Government Commerce, ITIL V3 Continual Service Improvement Book. 2th Print, 2007 Publisher: TSO – The Stationery Office. ISBN 9780113310494 by George Spalding . Office of Government Commerce/The Stationery Office.
Toomey, M. (Mayo de 2009). A Framework for Governance and Management of IT. Obtenido de The Infonomics Letter: http://www.infonomics.com.au/Web%20Content/Documents/The_Infonomics_Letter_May_2009.pdf
Val IT. (2008). Enterprise Value: Governance of IT Investments. The Val IT Framework 2.0. Rolling Meadows, IL: ITGI.
Weill, P., & Ross, J. (2004). IT Governance. How top performers manage IT decision rights for superior results. Boston, MA.: Harvard Business School Press.
Weill, P., Subramani, M., & Broadbent, M. (2002). Building IT Infrastructure for Startegic Agility. MIT SLOAN Management Review , Fall, 10.
Winter, J. (2002). Report of the High Level Group of Company Law Experts of Modern Regulatory Framework for Company Law in Europe. Obtenido de European Commission: http://ec.europa.eu/internal_market/company/docs/modern/report_en.pdf
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2011-07-13
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