Mediação do capital estrutural na relação entre capital humano e desempenho da administração pública México e Peru

Autores

  • Norma Angélica Pedraza Melo Research professor, CINOTAM-SIP, Universidad Autónoma de Tamaulipas, Tamaulipas, Mexico.
  • Bernardo De la Gala Velásquez Professor, Faculty of Administration, Universidad Nacional de San Agustín de Arequipa, Arequipa, Peru.

DOI:

https://doi.org/10.18046/j.estger.2022.164.5087

Palavras-chave:

capital intelectual, capital humano, desempenho organizacional, capital estrutural, gestão pública

Resumo

O capital intelectual representa o conjunto de ativos intangíveis que criam competitividade nas organizações públicas e privadas, ganhando relevância estratégica dentro dos recursos, capacidades e desempenho organizacional. A produtividade acadêmica do capital intelectual é limitada na administração pública. O estudo foi realizado em entidades públicas de Tamaulipas, México e Arequipa, Peru, que correspondem a países com economias em desenvolvimento. O objetivo foi analisar os efeitos do capital humano e estrutural no desempenho da administração pública. Foram aplicados 502 questionários a servidores públicos de ambos os países, utilizando a técnica de redes neurais e equações estruturais. Observou-se que o capital humano influencia positivamente desempenho organizacional, além disso, o capital estrutural mediou essa relação. Recomenda-se a implementação de práticas de gestão de capital humano e estrutural, devido às suas implicações para o desempenho das organizações públicas.

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Publicado

2022-09-01

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Como Citar

Mediação do capital estrutural na relação entre capital humano e desempenho da administração pública México e Peru. (2022). Estudios Gerenciales, 38(164), 320-333. https://doi.org/10.18046/j.estger.2022.164.5087