Avaliação de desempenho da cadeia de abastecimento sustentável focada em processos
DOI:
https://doi.org/10.18046/j.estger.2020.156.3699Palavras-chave:
desempenho, cadeia de abastecimento sustentável, multicritérioResumo
Este artigo tem como objetivo desenvolver uma ferramenta metodológica para avaliar o desempenho da cadeia de abastecimento sustentável por meio de um índice integral. A metodologia consiste em cinco etapas, com foco em processos, e utiliza métodos como análise do ciclo de vida e hierarquias analíticas ou de Saaty (baseadas em múltiplos critérios). Os critérios considerados foram produtividade, atendimento, valor agregado, ecoeficiência e rentabilidade. A metodologia e o índice integral foram aplicados a uma cadeia de abastecimento de medidores de eletricidade. As dimensões econômica, ambiental e social foram consideradas. Como resultado essencial, obteve-se uma melhoria na sustentabilidade da cadeia estudada, o que demonstrou a novidade e a viabilidade de aplicação desta ferramenta.
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