Modelo tecnológico para el desarrollo de proyectos logísticos usando Lean Six Sigma

Olga Lucía Mantilla Celis; José Manuel Sánchez García

doi:10.1016/S0123-5923(12)70214-0

Autores

Olga Lucía Mantilla Celis Docente, Universidad Industrial de Santander, Colombia
José Manuel Sánchez García Director, Centro internacional de logística y cadena de suministro, Instituto Tecnológico y de Estudios Superiores de Monterrey, México

DOI:

https://doi.org/10.1016/S0123-5923(12)70214-0

Palavras-chave:

Cadena de Suministro, manufactura esbelta, seis sigma, Lean six sigma.

Resumo

El presente artículo describe un modelo propuesto por los autores, cuyo propósito es el de orientar a las empresas en el mejoramiento de su desempeño logístico, analizado desde la perspectiva de incremento del nivel de servicio y reducción de costos. Para esto, se utilizaron conceptos de cadena de suministros, logística, manufactura esbelta, seis sigma y lean six sigma. La metodología propuesta para el desarrollo del modelo es la DMAIC (Definir, Medir, Analizar, Mejorar y Controlar), soportada en diversas herramientas seleccionadas para cada fase de la misma, y que conducen a la eliminación del desperdicio en flujos y operaciones, reducción del tiempo de entrega, reducción de la variación en los procesos y el aumento de valor.

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Biografia do Autor

Olga Lucía Mantilla Celis, Docente, Universidad Industrial de Santander, Colombia
José Manuel Sánchez García, Director, Centro internacional de logística y cadena de suministro, Instituto Tecnológico y de Estudios Superiores de Monterrey, México

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