Business intelligence and organizational agility: Are rational and intuitive decision-making relevant?

Authors

  • Luis Ángel Gómez-Duque Profesional en gestión de indicadores y proyectos, Corporación Ruta N, Medellín, Colombia. Egresado de la Maestría en Administración, Facultad de Ciencias Económicas, Universidad de Antioquia, Medellín, Colombia.
  • José David Daza-Torres Egresado de la Maestría en Administración, Facultad de Ciencias Económicas, Universidad de Antioquia, Medellín, Colombia.
  • José Arias-Pérez Profesor, Departamento de Ciencias Administrativas, Universidad de Antioquia, Medellín, Colombia.

DOI:

https://doi.org/10.18046/j.estger.2023.167.5542

Keywords:

business intelligence, organizational agility, rational decision-making, intuitive decision-making, digital transformation

Abstract

This work aimed to analyze the mediating effect of rational and intuitive decision-making in the relationship between business intelligence and organizational agility. The model was tested in a sample of knowledge-intensive companies using structural equations. Regarding the results, business intelligence needs to be supported by rational processes to enhance its impact on organizational agility because the knowledge of the environment generated by business intelligence is better exploited when it goes through an analytical, systematic, and rule-based process than when it goes through a process based on experience and perception. In other words, in this scenario, rational decision-making converts the inputs provided by business intelligence into more accurate and agile organizational responses.

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Published

2023-06-30

Issue

Section

Research articles

How to Cite

Business intelligence and organizational agility: Are rational and intuitive decision-making relevant?. (2023). Estudios Gerenciales, 39(167), 181-191. https://doi.org/10.18046/j.estger.2023.167.5542