Organizational resilience: A theoretical literature review

Authors

  • Jorge Guadalupe Barrón Torres Estudiante de Doctorado en Ciencias Administrativas, Facultad de Comercio y Administración Victoria, Universidad Autónoma de Tamaulipas, Victoria, México. https://orcid.org/0000-0002-3793-5446
  • Mónica Lorena Sánchez Limón Profesora-investigadora de tiempo completo, Facultad de Comercio y Administración Victoria, Universidad Autónoma de Tamaulipas, Victoria, México. https://orcid.org/0000-0002-0671-0076

DOI:

https://doi.org/10.18046/j.estger.2022.163.4912

Keywords:

Organizational resilience, theory, level of analysis, literature review

Abstract

This review aimed to identify the theories that best explain organizational resilience through the analysis of the literature. For this, a final sample of 40 empirical-causal articles from Web of Science platform was compiled. In these articles, resilience is a relevant variable and was analyzed using its theories and variables. The results show a concentration of studies at the individual and organizational levels in which issues such as resources and capabilities, organizational structures, and cognitive elements prevail. It was determined that the most used precept is the resource-based vision, whose association with resilience is described. The results obtained have practical implications for the management of organizations by highlighting the relevance of tangible and intangible strategic resources.

Downloads

Download data is not yet available.

References

Abukhait, R., Bani-Melhem, S. y Shamsudin, F. M. (2020). Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? The mediating role of career adaptability. International Journal of Innovation Management, 24(7), 1-30. https://doi.org/10.1142/S136391962050070X

Ahmad, B., Latif, S., Bilal, A. R. y Hai, M. (2019). The mediating role of career resilience on the relationship between career competency and career success: an empirical investigation. Asia-Pacific Journal of Business Administration, 11(3), 209-231. https://doi.org/10.1108/APJBA-04-2019-0079

Al Naimi, M., Faisal, M. N., Sobh, R. y Uddin, S. M. F. (2020). Antecedents and consequences of supply chain resilience and reconfiguration: an empirical study in an emerging economy. Journal of Enterprise Information Management,34(6). https://doi.org/10.1108/JEIM-04-2020-0166

Ansell, C. y Boin, A. (2019). Taming deep uncertainty: The potential of pragmatist principles for understanding and improving strategic crisis management. Administration and Society, 51(7), 1079-1112. https://doi.org/10.1177/0095399717747655

Asamoah, D., Agyei-Owusu, B. y Ashun, E. (2020). Social network relationship, supply chain resilience and customer-oriented performance of small and medium enterprises in a developing economy. Benchmarking-An International Journal, 27(5), 1793-1813. https://doi.org/10.1108/BIJ-08-2019-0374

Augusto, M., Godinho, P., y Torres, P. (2019). Building customers’ resilience to negative information in the airline industry. Journal of Retailing and Consumer Services, 50, 235–248. https://doi.org/10.1016/j.jretconser.2019.05.015

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108

Bishop, P. (2019). Knowledge diversity and entrepreneurship following an economic crisis: An empirical study of regional resilience in Great Britain. Entrepreneurship and Regional Development, 31(5-6), 496-515. https://doi.org/10.1080/08985626.2018.1541595

Bornmann, L., Marx, W., Gasparyan, A. Y. y Kitas, G. D. (2011). Diversity, value and limitations of the journal impact factor and alternative metrics. Rheumatology International, 32(7), 1861-1867. https://doi.org/10.1007/s00296-011-2276-1

Bose, S., y Pal, D. (2020). Impact of employee demography, family responsibility and perceived family support on workplace resilience. Global Business Review, 21(5), 1249–1262. https://doi.org/10.1177/0972150919857016

Bustinza, O. F., Vendrell-Herrero, F., Perez-Arostegui, M. N. y Parry, G. (2019). Technological capabilities, resilience capabilities and organizational effectiveness. International Journal of Human Resource Management, 30(8), 1370-1392. https://doi.org/10.1080/09585192.2016.1216878

Caniels, M. C. J. y Hatak, I. (2019). Employee resilience: Considering both the social side and the economic side of leader-follower exchanges in conjunction with the dark side of followers’ personality. International Journal of Human Resource Management, 1-32. https://doi.org/10.1080/09585192.2019.1695648

Chunsheng, L., Wong, C. W. Y., Yang, C.-C., Shang, K.-C. y Lirn, T. (2019). Value of supply chain resilience: Roles of culture, flexibility, and integration. International Journal of Physical Distribution and Logistics Management, 50(1), 80-100. https://doi.org/10.1108/IJPDLM-02-2019-0041

Clement, V. y Rivera, J. (2017). From adaptation to transformation: An extended research agenda for organizational resilience to adversity in the natural environment. Organization & Environment, 30(4), 346-365. https://doi.org/10.1177/1086026616658333

Conz, E. y Magnani, G. (2020). A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research. European Management Journal, 38(3), 400-412. https://doi.org/10.1016/j.emj.2019.12.004

Cooke, F. L., Cooper, B., Bartram, T., Wang, J. y Mei, H. (2016). Mapping the relationships between high-performance work systems, employee resilience and engagement: a study of the banking industry in China. International Journal of Human Resource Management, 30(8), 1239-1260. https://doi.org/10.1080/09585192.2015.1137618

Cooper, B., Wang, J., Bartram, T. y Cooke, F. L. (2019). Well-being-oriented human resource management practices and employee performance in the Chinese banking sector: the role of social climate and resilience. Human Resource Management, 58(1), 85-97. https://doi.org/10.1002/hrm.21934

Corley, K. y Gioia, D. (2011). Building theory about theory building: What constitutes a theoretical contribution? Academy of Management Review, 36(1), 12-32. https://doi.org/10.5465/amr.2009.0486

Dai, Y.-D., Zhuang, W.-L. y Huan, T.-C. (2019). Engage or quit? The moderating role of abusive supervision between resilience, intention to leave and work engagement. Tourism Management, 70, 69-77. https://doi.org/10.1016/j.tourman.2018.07.014

De Clercq, D. (2019). Getting creative with resources: How resilience, task interdependence, and emotion sharing mitigate the damage of employee role ambiguity. Journal of Applied Behavioral Science, 55(3), 369-391. https://doi.org/10.1177/0021886319853803

Djourova, N. P., Rodriguez Molina, I., Tordera-Santamatilde, N. y Abate, G. (2020). Self-efficacy and resilience: mediating mechanisms in the relationship between the transformational leadership dimensions and well-being. Journal of Leadership and Organizational Studies, 27(3), 256-270. https://doi.org/10.1177/1548051819849002

Doern, R. (2016). Entrepreneurship and crisis management: the experiences of small businesses during the London 2011 riots. International Small Business Journal: Researching Entrepreneurship, 34(3), 276-302. https://doi.org/10.1177/0266242614553863

Etemad, H. (2020). Managing uncertain consequences of a global crisis: SMEs encountering adversities, losses, and new opportunities. Journal of International Entrepreneurship, 18(2), 125-144. https://doi.org/10.1007/s10843-020-00279-z

Fan, Y. y Stevenson, M. (2019). Non-linear effects of relational capital on supply-side resilience The moderating role of boundary spanners’ personal ties. International Journal of Operations and Production Management, 39(9-10), 1053-1075. https://doi.org/10.1108/IJOPM-09-2018-0530

Fan, W., Luo, Y., Cai, Y. y Meng, H. (2020). Crossover effects of Leader’s resilience: A multilevel mediation approach. Journal of Managerial Psychology, 35(5), 375-389. https://doi.org/10.1108/JMP-02-2019-0109

Fandiño, A. M., Formiga, N. S., y de Menezes, R. M. (2019). Organizational social capital, resilience and innovation validation of a theoretical model for specialized workers. Journal of Strategy and Management, 12(1), 137–152. https://doi.org/10.1108/JSMA-05-2018-0041

Franco, M., Haase, H., y Antonio, D. (2021). Influence of failure factors on entrepreneurial resilience in Angolan micro, small and medium-sized enterprises. International Journal of Organizational Analysis, 29(1), 240–259. https://doi.org/10.1108/IJOA-07-2019-1829

Good, V., Hughes, D. E. y LaBrecque, A. C. (2021). Understanding and motivating salesperson resilience. Marketing Letters, 32(1), 33-45. https://doi.org/10.1007/s11002-020-09552-6

Hartmann, S., Weiss, M., Hoegl, M. y Carmeli, A. (2021). How does an emotional culture of joy cultivate team resilience? A sociocognitive perspective. Journal of Organizational Behavior, 42(3), 313-331. https://doi.org/10.1002/job.2496

Hartmann, S., Weiss, M., Newman, A. y Hoegl, M. (2020). Resilience in the workplace: A multilevel review and synthesis. Applied Psychology, 69(3), 913-959. https://doi.org/10.1111/apps.12191

Herbane, B. (2019). Rethinking organizational resilience and strategic renewal in SMEs. Entrepreneurship and Regional Development, 31(5-6), 476-495. https://doi.org/10.1080/08985626.2018.1541594

Huang, Q., Xing, Y. y Gamble, J. (2019). Job demands-resources: A gender perspective on employee well-being and resilience in retail stores in China. International Journal of Human Resource Management, 30(8), 1323-1341. https://doi.org/10.1080/09585192.2016.1226191

Iborra, M., Safon, V. y Dolz, C. (2019). What explains the resilience of SMEs? Ambidexterity capability and strategic consistency. Long Range Planning, 53(6), 101947. https://doi.org/10.1016/j.lrp.2019.101947

Jiang, H., Jiang, X., Sun, P., y Li, X. (2021). Coping with workplace ostracism: the roles of emotional exhaustion and resilience in deviant behavior. Management Decision, 59(2), 358–371. https://doi.org/10.1108/MD-06-2019-0848

Jiang, Z., Jiang, Y., y Nielsen, I. (2021). Thriving and career outcomes: The roles of achievement orientation and resilience. Human Resource Management Journal, 31(1), 143–164. https://doi.org/10.1111/1748-8583.12287

Kahiluoto, H., Makinen, H., y Kaseva, J. (2020). Supplying resilience through assessing diversity of responses to disruption. International Journal of Operations & Production Management, 40(3), 271–292. https://doi.org/10.1108/IJOPM-01-2019-0006

Kim, Y., Jeong, S. S., Yiu, D. W., y Moon, J. (2020). Frequent CEO turnover and firm performance: the resilience effect of workforce diversity. Journal of Business Ethics, 1–19. https://doi.org/10.1007/s10551-020-04534-0

Lin, T.-T. y Liao, Y. (2020). Future temporal focus in resilience research: When leader resilience provides a role model. Leadership and Organization Development Journal, 41(7), 897-907. https://doi.org/10.1108/LODJ-10-2019-0429

Linnenluecke, M. K. (2017). Resilience in business and management research: A review of influential publications and a research agenda. International Journal of Management Reviews, 19(1), 4-30. https://doi.org/10.1111/ijmr.12076

Ma, Z., Xiao, L. y Yin, J. (2018). Toward a dynamic model of organizational resilience. Nankai Business Review International, 9(3), 246-263. https://doi.org/10.1108/NBRI-07-2017-0041

Mahadea, D. y Khumalo, S. (2020). Entry into and exit from informal microenterprise entrepreneurship in a South African municipality: A tale of resilience. Journal of Developmental Entrepreneurship, 25(3), 1-23. https://doi.org/10.1142/S108494672050020X

Martinelli, E., De Canio, F. y Tagliazucchi, G. (2019). Bouncing back from a sudden-onset extreme event: Exploring retail enterprises? resilience capacity. International Review of Retail Distribution and Consumer Research, 29(5), 568-581. https://doi.org/10.1080/09593969.2019.1664614

Mena, C., Melnyk, S. A., Baghersad, M., y Zobel, C. W. (2020). Sourcing decisions under conditions of risk and resilience: a behavioral study. Decision Sciences, 51(4), 985–1014. https://doi.org/10.1111/deci.12403

Moed, H. F. (2010). Measuring contextual citation impact of scientific journals. Journal of Informetrics, 4(3), 265-277. https://doi.org/10.1016/j.joi.2010.01.002

Paul, H., Budhwar, P. y Bamel, U. (2019). Linking resilience and organizational commitment: Does happiness matter? Journal of Organizational Effectiveness: People and Performance, 7(1), 21-37. https://doi.org/10.1108/JOEPP-11-2018-0087

Penrose, E. T. (1959). The theory of the growth of the firm. John Wiley.

Rahi, K. (2019). Indicators to assess organizational resilience - a review of empirical literature. International Journal of Disaster Resilience in the Built Environment, 10(2-3), 85-98. https://doi.org/10.1108/IJDRBE-11-2018-0046

Rela, I. Z., Awang, A. H., Ramli, Z., Md Sum, S. y Meisanti, M. (2020). Effects of environmental corporate social responsibility on environmentalwell-beingperception and the mediation role of community resilience. Corporate Social Responsibility and Environmental Management, 27(5), 2176-2187. https://doi.org/10.1002/csr.1956

Sajko, M., Boone, C. y Buyl, T. (2021). Corporate social responsibility, and organizational resilience to systemic shocks. Journal of Management, 47(4), 957-992. https://doi.org/10.1177/0149206320902528

Sanchis, R., Canetta, L., y Poler, R. (2020). A conceptual reference framework for enterprise resilience enhancement. Sustainability, 12(4), 1–27. https://doi.org/10.3390/SU12041464

Santoro, G., Ferraris, A., Del Giudice, M., y Schiavone, F. (2020). Self-efficacy and success of disadvantaged entrepreneurs: the moderating role of resilience. European Management Review, 17(3), 719–732. https://doi.org/10.1111/emre.12394

Shelton, C. D., Hein, S., y Phipps, K. A. (2019). Resilience and spirituality: a mixed methods exploration of executive stress. International Journal of Organizational Analysis, 28(2), 399–416. https://doi.org/10.1108/IJOA-08-2019-1848

Skouloudis, A., Tsalis, T., Nikolaou, I., Evangelinos, K. y Filho, W. L. (2020). Small & medium-sized enterprises, organizational resilience capacity and flash floods: Insights from a literature review. Sustainability, 12(18), 7437. https://doi.org/10.3390/SU12187437

Tabakakis, C., McAllister, M., Bradshaw, J., y To, Q. G. (2019). Psychological resilience in New Zealand registered nurses: The role of workplace characteristics. Journal of Nursing Management, 27(7), 1351–1358. https://doi.org/10.1111/jonm.12815

Talat, A. y Riaz, Z. (2020). An integrated model of team resilience: Exploring the roles of team sensemaking, team bricolage and task interdependence. Personnel Review, 49(9), 2007-2033. https://doi.org/10.1108/PR-01-2018-0029

Thompson, B. S., y Korsgaard, M. A. (2019). Relational identification and forgiveness: facilitating relationship resilience. Journal of Business and Psychology, 34(2), 153–167. https://doi.org/10.1007/s10869-018-9533-1

Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356-367. https://doi.org/10.1177/1534484305278283

Verghese, A., Koufteros, X., y Huo, B. (2019). Leveraging customer benevolence for resilience: a supplier perspective. International Journal of Physical Distribution & Logistics Management, 49(7), 727–748. https://doi.org/10.1108/IJPDLM-06-2018-0217

Wildavsky, A. (1990). Searching for safety. Bulletin of Science, Technology & Society, 10(4), 244. https://doi.org/10.1177/027046769001000432

Published

2022-06-22

Issue

Section

Literature reviews articles

How to Cite

Organizational resilience: A theoretical literature review. (2022). Estudios Gerenciales, 38(163), 235-249. https://doi.org/10.18046/j.estger.2022.163.4912