THE INFLUENCE OF THE CORPORATE SOCIAL PERFORMANCE IN EMPLOYEE JOB SATISFACTION: A THEORETICAL REVIEW FROM A MULTILEVEL APPROACH (Article published in Spanish)
DOI:
https://doi.org/10.1016/S0123-5923(10)70123-6Keywords:
Corporate social performance, job satisfaction, social responsibility, multilevel approachAbstract
In this document, the relationship of three corporate social performance’s dimensions (client and supplier relations, shareholder relationships, and, relationships with civil society) with employee’s job satisfaction are theoretically analyzed. By integrating the corporate social performance approach with Festinger’s (1957) cognitive dissonance theory in a meso framework, in which both contextual and individual variables are integrated, a set of propositions are presented in order to specify the conditions in which social responsibility practices are more likely to positively influence the job satisfaction of the employees. The article ends highlighting empirical research questions for future research, to be attended through Hierarchical Linear Modeling, and finally theoretical and practical implications are included.
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