TRANSFERRING KNOWLEDGE IN INTER-ORGANIZATION RELATIONS: ITS EFFECT ON THE PERFORMANCE OF THE KNOWLEDGE RECEIVING COMPANY (Article published in Spanish)

Authors

  • Augusto Rodriguez Orejuela Profesor Asistente, Facultad de Ciencias de la Administración. Universidad del Valle, Cali.

DOI:

https://doi.org/10.1016/S0123-5923(07)70008-6

Keywords:

Knowledge transfer, firm’s performance, inter-organisational relationships.

Abstract

Last years have been marked by a radical change in how firms do compete. The traditional vision of individual competition has been substituted by the relational paradigm of competing in the context of interfirm relationships and networks. From this perspective, the firm would increase its resources endowment establishing relationships with other firms, and the use of mechanisms to transfer knowledge from one firm to the other would make a significant contribution to this. In this study we, first, develop a scale to measure the use of knowledge-transfer mechanisms in inter-organisational relationships considering three generic types: explicit directives, explicit routines, and tacit routines. Second, some hypothesis about the effects of knowledge-transfer mechanisms on the target’s firm are presented and empirically tested. Results indicate a positive effect, though with disparities among the different generic types of mechanisms analysed. Implications for the emerging theory of competitive advantage in inter-organisational relationships and managerial implications are presented at the end of the article.

Downloads

Download data is not yet available.

References

Anderson, J.C. y Gerbing, D.W. (1988). Structural Equation Modelling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103 (3), 411-423.

Bagozzi, R.P. y Yi, Y. (1988). On the Evaluation of Structural Equation Models. Journal of the Academy of Marketing Science, 16 (1), 74-94.

Barney, J.B. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17 (1), 99-120.

Blankenburg, D., Eriksson, K. y Johanson, J. (1999). Creating Value through Mutual Commitment to Business Network Relationships. Strategic Management Journal, 20, 467-486.

Bradach, J.L. y Eccles, R.G. (1989). Price, Authority, and Trust: From Ideal Types to Plural Forms. Annual Review of Sociology, 15, 97-118.

Buvik, A. y Reve, T. (2001). Asymmetrical Deployment of Specific Assets and Contractual Safeguarding in Industrial Purchasing Relationships. Journal of Business Research, 51, 101-113.

Campbell, A.J. y Wilson, D.T. (1996). Managed Networks: Creating Strategic Advantage. Networks in Marketing. London: Ed. Sage Publications.

Cannon, J.P., Achrol, R.S. y Gundlach, G.T. (2000). Contracts, Norms, and Plural Form Governance. Journal of the Academy of Marketing Science, 28 (2), 180-194.

Cheng, J.L. (1984). Organizational Coordination, Uncertainty, and Output Performance: An Integrative Study. Human Relations, 37 (10), 829-851.

Cheng, J.L. (1982). Organizational Coordination and Productivity in Four European Nations. Academy of Management Proceedings, 58-62.

Conner, K. R. y Prahalad, C. K. (1996). A Resource-Based Theory of the Firm: Knowledge versus Opportunism. Organization Science, 7 (5), 477-501.

Dawson, R. (2000). Developing Knowledge-based Client Relationships: The Future of Professional Services. Oxford: Ed. Butterworth Heinemann.

Day, G.S. (2000). Managing Market Relationships. Journal of the Academy of Marketing Science, 28 (1), 24-30.

Diamantopoulos, A. & Winklhofer, H.M. (2001). Index Construction with Formative Indicators: An Alternative to Scale Development. Journal of Marketing Research, 38 (May), 269-277.

Dyer, J.H. (1997). Effective Interfirm Collaboration: How Firms Minimize Transaction Costs and Maximize Transaction Value. Strategic Management Journal, 18 (7), 535-556.

Dyer, J.H. y K. Nobeoka (2000). Creating and Managing a High- Performance Knowledge-Sharing Network: The Toyota Case. Strategic Management Journal, 21, 345-367.

Dyer, J.H. y Singh, H. (1998). The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage. Academy of Management Review, 23 (4), 660-679.

Fornell, C. y Larcker, D. (1981). Evaluating Structural Equations Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 27 (February), 39-50.

Frazier, G.L., Spekman, R.E. y Oneal, C.R. (1988). Just-In-Time Exchange Relationships in Industrial Markets. Journal of Marketing, 52 (October), 52-67.

Grant, R.M. (1996 a). Prospering in Dynamically- Competitive Environments: Organizational Capability as Knowledge Integration. Organization Science, 7 (4), 375-387.

Grant, R.M. (1996 b). Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 17 (Winter), 109-122.

Gulati, R. (1999). Network Location and Learning: The influence of Network Resources and Firm Capabilities on Alliance Formation. Strategic Management Journal, 20, 397-420.

Hu, L.T. y Bentler, P.M. (1995). Evaluating Model Fit. Structural Equation Modelling. Sage: Ed. Thousands Oaks.

Hunt, S.D. (1997). Competing Through Relationships: Grounding Relationship Marketing in Resource-Advantage Theory. Journal of Marketing Management, 13, 431-45.

Inkpen, A.C. y Dinur, A. (1998). Knowledge Management Processes and International Joint Ventures. Organization Science, 9 (4), 454-468.

Ireland, R.D., Hitt, M.A. y Vaidyanath, D. (2002). Alliance Management as a Source of Competitive Advantage. Journal of Management, 28 (3), 413-446.

Jap, S.D. (1999). Pie-Expansion Efforts: Collaboration Processes in Buyer- Supplier Relationships. Journal of Marketing Research, 36 (November), 461-475.

Jap, S.D. (2001). Perspectives on Joint Competitive Advantages in Buyer-Supplier Relationships. International Journal of Research in Marketing, 18, 19-35.

Jap, S.D. y Ganesan, S. (2000). Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment. Journal of Marketing Research, 37 (May), 227-245.

Joshi, A.W. y Campbell, A.J. (2003). Effect of Environment Dynamism on Relational Governance in Manufacturer- Supplier Relationships: A Contingency Framework and an Empirical Test. Journal of the Academy of Marketing Science, 31 (2), 176-188.

Kale, P., Singh, H. y Perlmutter, H. (2000). Learning and Protection of Proprietary Assets in Strategic Alliances: Building Relational Capital. Strategic Management Journal, 21, 217-237.

Kotabe, M., Martin, X. y Domoto, H. (2003). Gaining from Vertical Partnerships: Knowledge Transfer, Relationship Duration, and Supplier Performance Improvement in the U.S and Japanese Automotive Industries. Strategic Management Journal, 24, 293-316.

Kothandaraman, P. y Wilson, D.T. (2001). The Future of Competition, Value-Creating Networks. Industrial Marketing Management, 30, 379-389.

Kumar, N., Stern, L.W. y Achrol, R.S. (1992). Assessing Reseller Performance from the Perspective of the Supplier. Journal of Marketing Research, 29 (May), 238-253.

Lamb, C.J., Spekman, R.E. y Hunt, S. D. (2002). Alliance Competence, Resources, and Alliance Success: Conceptualization Measurement, and Initial Test. Journal of the Academy of Marketing Science, 30 (2), 141-158.

Lavie, D. (2002). The Competitive Advantage of Interconnected Firms: An Extension of the Resource- Based View. Academy of Management Proceedings, BPS: C1

Mohr, J.J. y Nevin, J.R. (1990). Communication Strategies in Marketing Channels: A Theoretical Perspective. Journal of Marketing, 54 (October), 36-51.

Mohr, J.J. y Sengupta, S. (2002). Managing the Paradox of Inter-firm Learning: The Role of Governance Mechanisms. Journal of Business y Industrial Marketing, 17 (4), 282-301.

Mohr, J.J. y Sohi, R.S. (1995). Communication Flows in Distribution Channels: Impact on Assessments of Communication Quality and Satisfaction . Journal of Retailing, 71 (4), 393-416.

Nahapiet, J. y Ghoshal, S. (1998). Social Capital, Intellectual Capital, and the Organizational Advantage. Academy of Management Review, 23 (2), 242-266.

Parasuraman, A. (1997). Reflections on Gaining Competitive Advantage through Customer Value. Journal of the Academy of Marketing Science, 25 (2), 154-61.

Peteraf, M.A. (1993). The Cornerstones of Competitive Advantage: A Resource- Based View. Strategic Management Journal, 14, 179-191.

Poppo, L. y Zenger T. (2002). Do Formal Contracts and Relational Governance Function as Substitutes or Complements?. Strategic Management Journal, 23, 707-725.

Quinn, R.E. y J. Rohrbaugh (1983). A Spatial Model Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis. Management Science, 29 (3), 363-377.

Richardson, J. (1996). Vertical Integration and Rapid Response in Fashion Apparel. Organization Science, 7 (4), 400-412.

Sarkar, M.B., Echambadi, R., Cavusgil, S.T., y Aulakh, P.S. (2001). The Influence of Complementarity, Compatibility, and Relationship Capital on Alliance Performance. Journal of the Academy of Marketing Science, 29 (4), 358-373.

Slater, S.F. (1996). The Challenge of Sustaining Competitive Advantage. Industrial Marketing Management, 25, 79-86.

Tsang, E.W. (2000). Transaction Cost and Resource-Based Explanations of Joint Ventures: A Comparison and Synthesis. Organization Studies, 21 (1), 215-242.

Webster, Jr. F.E. (1992). The Changing Role of Marketing in the Corporation. Journal of Marketing, 56 (October), 1-17.

Weitz, B.A. y S.D. Jap (1995). Relationship Marketing and Distribution Channels. Journal of the Academy of Marketing Science, 23 (4), 305- 320.

Yin, R.K. (1994). Case Study Research: Design and Methods. London: Ed. Sage Publications.

Published

2007-06-30

Issue

Section

Research articles

How to Cite

TRANSFERRING KNOWLEDGE IN INTER-ORGANIZATION RELATIONS: ITS EFFECT ON THE PERFORMANCE OF THE KNOWLEDGE RECEIVING COMPANY (Article published in Spanish). (2007). Estudios Gerenciales, 23(103), 13-38. https://doi.org/10.1016/S0123-5923(07)70008-6