Selección organizacional: resiliencia y desempeño de las pymes en la era de la COVID-19
DOI:
https://doi.org/10.18046/j.estger.2021.158.4291Palabras clave:
selección organizacional, resiliencia organizacional, desempeño, COVID-19, redes neuronales artificialesResumen
El objetivo del presente artículo fue analizar la perspectiva actual de las pymes ante la crisis de la COVID-19, así como analizar la asociación e incidencia de la resiliencia organizacional en su desempeño durante este periodo crítico. Para probar las hipótesis, se realizó un estudio transversal con una muestra de 112 responsables de pymes en dos países de América Latina (México y Chile). Los métodos utilizados fueron análisis descriptivo de datos, correlación bivariada y redes neuronales artificiales. Los resultados descriptivos demuestran el impacto de la crisis de la COVID-19; además, los resultados prueban la relación e incidencia positiva de la resiliencia en el desempeño de las pymes.
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