TESIS MBA : MODELO DE UN E-CRM
Proyecto de implementacion de una estrategia crm para la linea ginecológica división éticos Tecnoquímica S.A. Estudiantes: Monica Echeverry y Adriana Trujillo Riascos Tutor: Andrés López Astudillo

http://www.enriqueburgos.com/2007/04/experience-marketing.html

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